Privacy Policy
This Privacy Policy is the internet privacy policy for https://www.the gardenhouseholidaylets.co.uk (''the Website”). It does not cover any other website that may be promoted on the Website, or from which you may have been directed to our Website, you will need to avail yourself of the terms of the privacy policy of any such website yourself.
This Website is the property of Hill Management and Consultant Services Ltd, registered in England 9244159 (''the Company'') the Company acts as a ''Data Controller''.The Company subcontracts the processing of personal data to Paul and Christina Wilkinson the ''Data Processor''.
Together the Data Controller and the Data Processor are referred as ''the Parties''. The registered address for the Parties is the Garden House, Mill Road, Slindon, West Sussex, BN18 0LY.
The Parties seek to implement a data processing agreement that complies with the requirements of the current legal framework in relation to data processing, and with the Regulation (EU) 2016/679 of the European Parliament on the protection of natural persons with regard to the processing of personal data and on the free movement of such data.This is known as the General Data Protection Regulation (GDPR). We take the privacy of all visitors to the Website very seriously and therefore set out in this privacy and cookies policy our position regarding certain privacy matters, and the use of cookies on this Website.
This policy covers all data that is shared by a visitor with us whether directly via the Website or via email. This policy is occasionally updated by us so we suggest you re-review from time to time. Equally the validity of your data is important to us, therefore please let us know if at any time your personal information changes by contacting the Data Processor.
This policy provides an explanation as to what happens to any personal data that you share with us, or that we collect from you, either directly via this Website or via email.The Data Processor can be contacted via email at enquiries@the gardenhouseholidaylets.co.uk
1. What data do we collect?
The Company collects the following data:
1.1
Personal identification information (Name, home address, email address, phone number, etc.)
1.1 Other personal information regarding you and your fellow Holidaymakers such as gender and date of birth.
1.2
The requirement by you, or other Holidaymakers, for additional equipment such as a cot or highchair.
1.3 Payment details such as bank account details in order to process payment.
2. How do we collect your data?
You directly provide the Company with most of the data we collect. We collect data and process data when you:
2.1
Submit a Booking Request or email us at enquiries@thegardenhouseholidaylets.co.uk.
2.2
Complete and submit Holiday Agreement document.
2.3
Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
2.4
Use or view our website via your browser’s cookies.
3. How will we use your data?
The Company collects your data so that we can:
3.1 Respond to your Booking Request and/or your enquiry.
3.2
Process your Holiday Agreement.
3.3
Email you with special offers and information regarding the Garden House Estate.
4.
How is your data kept secure?
We have put in place appropriate security measures to protect your data:
4.1
These measures prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed.
4.2
We limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know such data.
4.3
They will only process your personal data on our instructions and they are subject to a duty of confidentiality
.
5. How long will we retain your data?
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for;
5.1
These include for the purposes of satisfying any legal, accounting, or reporting requirements.
5.2
We will retain some Personal Identification data, such as your name and your email address for our own marketing purposes, until you tell us not to.
5.3
Where your information is no longer required, we will ensure it is disposed or deleted in a secure manner.
6. What are your data protection rights?
The Company would like to make sure that you are fully aware of all of your data protection rights.
Every user is entitled to the following:
6.1
The right to access–You have the right to request the Company for copies of your personal data. We may charge you a small fee for this service.
6.2
The right to rectification–You have the right to request that the Company correct any information that you believe is inaccurate.
6.3
The right to erasure- You have the right to request that the Company erase your personal data, under certain conditions.
6.4
The right to restrict processing–You have the right to request that the Company restrict the processing of your personal data, under certain conditions.
6.5
The right to object to processing–You have the right to object to Our Company’s processing of your personal data, under certain conditions.
6.6
The right to data portability–You have the right to request that Our Company transfer the data that we have collected to another organization, or directly to you, under certain conditions.
6.7
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us:
email:enquiries@thegardenhouseholidaylets.co.uk
Call us on:07434 624915
Or write to us at The Garden House, Mill Road, Slindon, West Sussex. BN18 0LY
7. How do we use cookies?
Our Company uses cookies in a range of ways to improve your experience on our website, including:
7.1
Keeping you signed in
7.2
Understanding how you use our website
7.3 Serving you information which will best suits your interests.
8. What types of cookies do we use?
There are a number of different types of cookies, however, our website uses:
8.1
Functionality–The Company uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
8.2
Advertising–The Company uses these cookies to collect information about your visit to our website, the content you viewed, the l inks you followed and information about your browser, device, and your IP address. The Company sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.
9.
How to manage cookies.
When you access the Website the cookie bar will give you the option to adjust your preferences to suit your browsing requirements. However, in a few cases, some of our website features may not function as a result.
10. Changes to our privacy policy
The Company keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 1st June 2020.
11. How to contact us.
If you have any questions about the Company’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
email:enquiries@thegardenhouseholidaylets.co.uk
Call us on:07434 624915
Or write to us at The Garden House, Mill Road, Slindon, West Sussex. BN18 0LY
12. How to contact the appropriate authority.
Should you wish to report a complaint or if you feel that the Company has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.
https://ico.org.uk/global/contact-us/
call: 0303 123 1113
Write: Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF